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Penn Yan Public Library (Polaris)
The civility solution : what to do when people are rude 1st ed.
    Forni, P. M.
Publisher: St. Martin's Press,
Pub date: 2008.
Pages: xxi, 166 p. ;
ISBN: 0312368496
Item info: 1 copy available at Elmira - Central (Steele) Library.
Elmira - Central (Steele) Library Copies Material Location
395 F727 1 Adult NonFiction Book Standard shelving location
Full View From Catalog
Leader am4a0c
key ocn181601420
Data source OCoLC
Fixed field data 080303s2008 nyu b 000 0 eng
LCCN 2008009448
ISBN 0312368496 : $19.95
IAN 9780312368494
Local system # (Sirsi) i9780312368494
LC Call Number BJ1533.C9 F67 2008
Dewey Decimal Classification Number 395 22
Personal Author Forni, P. M.
Title The civility solution : what to do when people are rude / P.M. Forni.
Portion of title What to do when people are rude
Edition 1st ed.
Publication info New York : St. Martin's Press, 2008.
Physical description xxi, 166 p. ; 19 cm.
Bibliography note Includes bibliographical references (p. [161]-166).
Contents Wisdom and skills -- On rudeness -- Preventing rudeness : eight rules for a civil life -- Accepting real-life rudeness -- How to respond to rudeness -- Situations and solutions -- The near and not so dear : spouses, family, and friends -- The neighbors--noisy, nosy, and nice -- Workplace woes -- On the road, in the air, and aboard the train -- The world of service -- Digital communication.
Subject term Courtesy.
Subject term Etiquette.
Held by ELMIRA